Skip to content

HOME
SHOP
DESIGN YOUR OWN
ART
FRAGRANCE
HANDBAGS
INFORMATION
- - - INFORMATION

SAPPHIRE STUDIOS

USD
- Search

HOME
SHOP
DESIGN YOUR OWN
ART
FRAGRANCE
HANDBAGS
INFORMATION
- - - INFORMATION

Shop
- Search
SAPPHIRE STUDIOS

Contact us

Please use our contact form below.

We aim to get back to you within one business day.

LinkedIn
This field is for validation purposes and should be left unchanged.
This field is hidden when viewing the form
Reffering page
Type of Enquiry*
Has your order shipped?*
Has your order shipped?
- Yes
- No
Payment plan?*
Is your order on a payment plan?
- Yes
- No
Most of our items are made to order, you can view the lead time in the product description. Unless otherwise stated please allow up to 20 business days for manufacturing, we cannot provide further estimates. Business days are Monday-Friday and do not include holidays. Please only reach out to us for shipping dispatch estimates if your order has not shipped within the lead time.
You can log into your account at anytime to view the status of your order.
If you have a shipping related query please make sure you have viewed our faq before contacting us.
For our custom design service please see our design your own page.
Please see our payment plan page for further details on how payment plans work.
If you are looking to make an early payment and or pay off the remaining balance of your order please log into your partial.ly payment portal.

Please keep in mind that payment plans must be paid in full and the 20 business day (Mon-Fri) manufacture lead time must also have passed, prior to your order shipping.
Please use our RMA Form to submit your request
Please use our Repair Form to submit your request
Please use our Universal Parcel Tracker below
(Enter your allocated tracking number found on your completed shipment email)
Do you still require assistance?
- Yes
Have you contacted the courier provider or your local postal service?
Please check the tracking to see who is delivering your order. If you are not within Australia and have used our EMS Express service, this will be USPS, Pitney Bowe, Canada Post, Parcel Force etc
Have you contacted the courier provider or your local postal service?
- Yes, I still need help
shipping or query
- I have paid in FULL and would like an update as to when my order will ship.
- I have a query unrelated to manufacture/shipping timeframe.
Order ship update
Please select
- My order was placed within 20 business days.
- My order was placed over 20 business days (Mon- Fri) I would like an update please.
shipping/manufacture timeframe?
Is your query related to shipping or manufacture timeframe?
- Yes
- No
My order update
Please select
- My order was placed within 20 business days.
- My order was placed over 20 business days (Mon- Fri) I would like an update please.
Please allow 20 business days (Mon-Fri) to pass prior to contacting us for order updates, as we are unable to provide any further manufacture timeframe estimates until after this time has lapsed.
Name*
First Last
Email*
Order Number
If you have an existing order, please enter your order number below to help us respond to your query in a timely manner.
Your Message*

(opens in new tab) (opens in new tab) (opens in new tab)

subscribe to our newsletter

Join Sapphire Studios subscribers list for our special monthly offers and be one of the first to hear about exciting new product launches

Name

Please enter your name.

Email Address

Please enter a valid email address.

Thank you for subscribing.

Something went wrong. Please check your entries and try again.

Follow us

(opens in new tab) (opens in new tab) (opens in new tab)

About us

My account

Contact us

Visit us

Shop

Shipping and FAQ

Subscribe

Privacy notice

Instagram

Facebook

Pinterest

X

JOIN THE LIST

Please enter your name.

Please enter a valid email address.

Please check the captcha to verify you are not a robot.

Something went wrong. Please check your entries and try again.

JOIN THE LIST

Please enter your name.

Please enter a valid email address.

Please check the captcha to verify you are not a robot.

Something went wrong. Please check your entries and try again.

About us

My account

Contact us

Visit us

Shop

Shipping and FAQ

Subscribe

Privacy notice

Instagram

Facebook

Pinterest

X

©2026 Sapphire Studios Design® All Rights Reserved.

Uploaded

Failed

Remove uploaded file

×

Subscribe to our newsletter

Join Sapphire Studios subscribers list for our special monthly offers and to be one of the first to hear about exciting new product launches

Name

Email