Shipping is free worldwide
Yes we ship worldwide – please select your location on checkout
Please select your currency at the top of the page
We are located in Melbourne, Australia. We sell online only to keep our prices competitively lower than others. We can sometimes offer a consultation if you are located in Melbourne, please contact us
Generally all products will be posted the next day except custom made rings (allow approximately 2-3 weeks for manufacture unless otherwise advised)
Being a sole online based business we cut out many of the overheads associated with other manufactures and stores, therefore we are able to pass the savings on to you.
This will depend on the destination. We offer free shipping worldwide.
- Within Australia – approximately 1 – 3 days.
- Worldwide Free EMS Express shipping 3 – 8 days.
- FedEx Priority shipping 1 – 4 days.
*We are not responsible for import fees charged by your country
No cancellations, as once the order is placed we will start manufacturing immediately and this cannot be cancelled
See our Materials page for all information
Yes you can on all custom rings. Generally we will take a 30% deposit and then you can pay when the ring is ready or over 1 to 4 months. Please send us a message via our Payment Plan form to get started.
Use the size chart pdf located above the faq or pop into your local jeweller to get your finger sized. We do NOT provide a resizing service so please choose your size carefully.
We are confident that you will be more than happy with your purchase however please see our return policy below. You can return the item within seven days of receiving it, buyer to pay the return shipping.
Custom made items – A restocking fee applies generally 30% of the purchase price as these are made to your order (which covers shipping, handling fees and some manufacturing costs) Refunds will be processed once products are returned to us in their original condition. This policy is standard for all customers and for all custom made jewellery items.
All returns must be authorized by us and the item must be free of any damage and alterations. Please contact us prior to returning the item and you will be provided with return shipping instructions.
A one year warranty (from receiving) applies only to Non Damaged or Altered products. There is no charge for return shipping cost if there is a fault covered under this warranty period. Return shipping is refunded once item is received back. Warranty does not cover change of mind. Warranty does not cover black rhodium wear, black rhodium will wear off differently on different people due to the natural oils in skin. Warranty does not cover centre stones if lost. Warranty does not cover general wear and tear.