Avamore Moissanite Warranty
Our lab grown ethically sourced moissanite stones were created to last a lifetime and are exclusive to Sapphire Studios.
All Avamore moissanite’s come with a Limited Lifetime Warranty certificate of authenticity, so you can have the confidence in knowing that our stones are produced to the highest of standards in a state-of-the-art facility.
Full warranty terms and details
Sapphire Studios Design provides a Limited Lifetime Warranty on all Avamore moissanite gemstones. The terms of the Limited Lifetime Warranty include a warranty against defects in material and workmanship.
The warranty is automatically registered to the purchaser and is effective at date of purchase. This is applicable to the singular stone, a listing or custom design that includes the stone or as an upgrade option. Receiving any remedy provided herein requires you to have purchased either on our website or in store and/or hold a valid authenticity certificate and invoice.
THE SOLE AND EXCLUSIVE REMEDY FOR ANY DEFECT COVERED BY THIS LIMITED LIFETIME WARRANTY IS THAT, DURING YOUR LIFETIME, SAPPHIRE STUDIOS DESIGN WILL, AT ITS OPTION, REPAIR THE ITEM(S), OR REPLACE WITH ITEM(S) OF EQUAL OR GREATER QUALITY, WITHOUT CHARGE TO YOU. YOU WILL BE RESPONSIBLE FOR ANY COST OF SHIPMENT OF YOUR GEM(S) TO SAPPHIRE STUDIOS DESIGN, AND SAPPHIRE STUDIOS DESIGN WILL NOT BE RESPONSIBLE FOR ANY DAMAGE OR LOSS DURING SHIPMENT.
This Limited Lifetime Warranty is transferrable by the end-consumer purchaser only when gifted to a third-person, provided that the recipient and authenticity card is also passed on.
Sapphire Studios Design does not approve any third party alterations or treatments, such processes will void this warranty and may result in damage to the stone.
Temporary coatings which are applicable to some coloured moissanite's do not have a lifetime warranty on the coating itself, the warranty only pertains to the stone structure.
Stones damaged via physical force that is not evidently associated with wear and tear are not covered under warranty, this will be determined by analysis at the discretion of Sapphire Studios Design. Complete loss of a stone is not covered by warranty.